| |
|
|
Welcome to the Hauge
Printing help center.
These links are here to
help you make your experience with Hauge Printing an easy and enjoyable
experience:
|
|
*
How to order
will give you step-by-step instructions on
how to
prepare your
files
for best results.
*
Turnaround time
will help you know the difference between ship date and arrival date.
* Our handy
glossary of
terms
will give you the definitions for the most frequently used printing terms.
* Our
frequently asked
questions
will give you the answers to the most common 30 or so questions. |
| |
|
PRODUCT |
|
This
is the type of printing product you are ordering. Each type of printing product has a
options that are specific to each type. Such as size, paper and available
coating options. |
|
|
SIZE |
|
This
is the final trimmed dimension of your product. If you are selecting a
product with available folding options such as brochures or flyers. This
size is often referred to as flat size. Your finished size will be
determined by the folding choice.
If
your design has bleeds, please make sure that you design your artwork at
least 1/2" larger in each dimension. For more tips on design and helpful
templates, please visit our complete Help Center by
CLICKING HERE. |
|
|
PAPER |
|
This
is the paper stock your project will be printed on. The numerical value
refers to how thick the paper is, measure in caliper thicknesses ( point
values ) or weight ( pound values ); the larger the number, the thicker
the stock.
Basic weight refers to how much one ream ( 500 sheets ) weighs whereas
caliper thickness refers to how thick a single sheet is in thousandths of
an inch. As an example, 14pt. ( or 14 point ) is 14 thousands of inch
and thicker than 12pt. 100# ( or 100-lb. ) is 100 pounds per ream and
thicker than 80#.
Here
are a few descriptions of the paper we offer.
-
100# Cover - Glossy cover stock. Great for flyers.
-
100# Text - Glossy text stock. Great for brochures.
-
12pt. C1S - Glossy coated stock. The 'C1S' means coated on one side.
Great for business cards.
-
12pt. C2S - Glossy coated stock. The 'C2S' means coated on two sides.
Great for business cards.
-
14pt. C2S - Glossy coated stock. The 'C2S' means coated on two sides.
Great for thicker business cards.
-
80# Classic Crest - Uncoated bond stock. Great for letterhead.
|
|
|
COLOR |
|
This
will specify the number of colors that will be printed on each side of the paper,
designated by FRONT COLORS / BACK COLORS. As an example, 4/1 is four
colors on the front and one on the back.
One
or two color options are for 1-2 color jobs and use your color
specifications. Four color printing is CMYK process printing, using the
four colors Cyan, Magenta, Yellow and Black to make photo-realistic images
by layering colors over each other on white paper ( additive method ). It is
very important that all four color projects be designed within the CMYK
gamut for accurate color representation. For more tips on design and
helpful templates, please visit our complete Help Center by
CLICKING HERE.
Four
color projects that utilize one color back ( 4/1 ), the back 'color' is
grayscale and only uses the 'K' or black channel. |
|
|
COATING |
|
This
is the coating that is applied to your project to give it a professional
look and feel. We offer AQ ( aqueous ) Coating or UV ( ulta-violet )
Coating. This can be applied to the front, back or both, depending on your
choice of product. Certain projects may have no coating. |
|
|
PAGES |
|
This
is the number of pages for your project, if applicable. |
|
|
TURNAROUND |
|
This
is the estimated time your project will be completed after you have
approved your proof. Turnaround includes printing and finishing, BUT NOT
shipping time. Some products may have more than one turnaround option for
expedited service. |
|
|
QUANTITY |
|
This
is the approximate number of finished pieces for your project. Quantities
may vary up to +/-10%. |
|
|
PRICE |
|
This
is the price for your printing without extra added options such as
expedited proofs, folding, mailing services or shipping and handling. |
|
|
SHIPPING METHOD |
|
These are the available options for shipping. Shipping rates are an
estimate and may vary depending on the final finished product.
To
estimate your shipping rate, enter your zip code, click the 'Get Rates'
button and pull down the options to see the various rates. |
|
|
SIDES |
|
Single sided is printing on front only; double sided is copying on front and
back. |
|
|
BOOKS |
|
These are the number of books that consist of your selected number of
pages. This may be bound or have covers. |
|
|
MOUNTING |
|
Large Format products may be mounted for a sturdy final product. |
|
|
LAMINATION |
|
Large Format products have the option to have
the front side laminated for a more durable finish. |
|
|
DIMENSIONS |
|
Large Format products are measured by the width ( in inches ) and
height ( in inches ). For pricing, please round your projects size
to the next whole inch on each dimension. |
|
|
JOB NAME |
|
This is a
customer specified field that will help you identify each project.
|
|
|
VERSIONS |
|
Any job may have
identical project specifications with different design files, called
versions. Each version costs the same as the original job. Multiple
versions are packaged together and may only be shipped to ONE address.
|
|
|
FILE FORMAT |
|
These are the
accepted file format options we accept for your project. If you have a
non-supported format such as Word or Publisher, please contact us
regarding format redesign fees.
In most cases,
we highly prefer a high resolution CMYK PDF file for four color printing.
|
|
|
FILE DELIVERY |
|
This is the
method for which you will send us your artwork files. The preferred method
is 'Web Upload'. |
|
|
PROOF TYPE |
|
Please select the
method of proof you would like for your project. If you choose any UPS
delivered option, you will be prompted for a proof delivery address. Fees
will apply for UPS delivered proofs, as well as any additional proofs.
|
|
|
PROOF EMAIL |
|
If you select PDF
proof, this will be the email address where we will send the files. |
|
|
GRAPHIC DESIGN |
|
We provide a wide
array of design solutions to meet the needs of your project. If you select
this option, we will contact you to discuss your project.
|
|
|
ADDITIONAL PRICE |
|
This is the
combined price of any additional options. |
|
|
CUSTOMER PO # |
|
If you require an
in-house PO#, please enter it here. |
|
|
WILL CALL |
|
This option is
available to customers who wish to come to our location to pickup their
jobs. |
|
|
OTHER SHIPMENTS |
|
If you wish to
have your project shipped ( or any other method besides Will Call ). It allows multiple shipments per
order, to different destinations. |
|
|
SHIPPING DESTINATION |
|
Select the
recipient of this delivery and click the 'Get Rates' button to determine
the cost to ship to that zip code. After you have selected your quantity,
shipping and payment method, click 'Add Shipment' to place this
destination on your shipping list. |
|
|
QUANTITY TO SHIP |
|
You may select
portions of your order to be shipped to third parties. If you wish to have
multiple shipments on this order, enter the quantity of the portion you
will have shipped to the selected recipient. |
|
|
SHIPPING METHOD |
|
We offer a wide
array of shipping options.
Please contact us for information on delivery fees and available areas. We
also provide mailing services. Please select your preferred method from the
shipping method list.
|
|
|
SHIPPING PAYMENT METHOD |
|
You may select to
pay for the shipment on this invoice, charge it to your UPS account ( if
you have one on file ) or charge it to a third party UPS account. NOTE:
UPS shipments charged to UPS accounts will still be charged a handling fee
to this invoice. |
|
|
UPS ACCOUNT NUMBER |
|
Enter the third
party UPS account number. NOTE: Any non-active accounts that result in a
shipping chargeback to us, will be charged with a penalty fee.
|
|
|
ESTIMATE # |
|
If you received
an estimate for this job, please enter the estimate number for reference.
|
| |
|
How To Order |
|
|
| |
| |
|
Select Your Products |
|
Select the item or items you wish to order,
including options such as proofing, turnaround time and quantity. The price
will calculate automatically.
When you have selected the options you wish, click the "Add to Shopping
Cart" button.
In the Shopping Cart, click “Place Order" to check out or "Continue
Shopping" to add additional items to your cart. |
| |
| |
|
Login and Place Order |
|
When you place your order, you will be prompted
to enter your e-mail address and password. If you have previously ordered
from Hauge Printing, the information used on your last order — excluding
credit card information — will be pre-filled. If you are a new customer,
enter your contact information and the billing and shipping addresses.
|
| |
|
MyOrders Workspace |
|
After your order has been submitted, you will be
directed to MyOrders, which includes three main areas: My Orders, My Files
and Upload Files. |
| |
| |
|
Upload Your Files |
|
Click the Upload Files tab in MyOrders. Click
the button marked, “Browse…” on the first upload box. Locate and select the
file you wish to upload. If you want to upload additional files, click
“Browse…” button on the second and third upload boxes. Once you have
selected your files, click the “Begin Upload” button.
Please note: Your files will upload much faster if you first compress
them using a program such as Stuffit Deluxe from Aladdin Systems
(“Macintosh”) or WinZip (“PC”). Be sure to include all photos,
illustrations, graphics and fonts in your "compressed" file. |
| |
| |
|
View and Approve Proof |
|
If you have selected a PDF proof, and you have
uploaded your files to our system, you will receive that proof by email.
Note: Because of the CMYK to RGB conversion process, online image previews
do not 100% accurately portray color
Our system rips your file into a print ready PDF upon upload. This means
text is rasterized at 1152 dpi. When you display rasterized text on a
monitor, it does not anti-alias. The result is that the edges of text look
jagged in the preview at 72 or 96 dpi.
If you have concerns about how your files will print, please print these
files on your home/office printer. The colors will not be accurate, but you
should see crisp edges on your text as well as the placement of all fonts
and other image elements.
If you are concerned about your file preparation, please order a hardcopy
proof. |
| |
| |
|
Send To Press |
|
Approve your job so we may begin production.
This will begin your turnaround time. No changes to your job may be made
after you send it to press. |
| |
| |
|
Preparing Your Files |
It's easy to prepare your files for digital
offset printing. We've created a workflow for each of the top design
applications to get your files smoothly to our digital offset printing
presses.
The
goal of each workflow is simple: To create files, in industry standard
formats, that aren't dependent on the application, fonts or other separate
design elements used to create your final artwork. We accept the following
file formats: .TIF, .JPG, .PDF, .EPS and .PSD. All file formats must have
bitmap resolutions of 300dpi for pictures/photos and 600dpi for everything
else. The files must also have embedded or outlined fonts.
We've learned that by streamlining the Prepress process we're able to pass
significant savings on to you, the customer. It also bypasses common
pitfalls associated with preparing digital artwork for print: embedded
fonts and images won't shift, get lost or render incorrectly, and as your
printer, we're unable to alter your job in any way. It puts you in
control.
Follow our General Guidelines and
Application Workflow Instructions below and we
can guarantee you'll be proud of our collaboration. Note that we cannot
process orders that do not meet the minimum requirements. |
| |
| |
|
General Guidelines |
|
Imported Art and Images
Specifications for
importing images into your design application.
Printing With Bleeds
Specifications for layouts with bleeds with special notes for Flyers
and Envelopes |
| |
| |
| |
| |